NHTSA Complaint #10817319 — 2007 SUZUKI GRAND VITARA

12/31/15 -- OUTSIDE TEMP APPROX 8 DEG F, VEHICLE DEFROSTER FAILED TO ACTUATE, WINDSHIELD FROZE OVER INTERNALLY WORSE & WORSE, FINALLY RESORTED TO USE ICE SCRAPER ON INSIDE OF WINDSHIELD WHILE DRIVER CONTINUED ON STATE HWY. HEATED AIR WAS COMING OUT DASH VENTS, FLOOR, BUT NOT A WHIFF FROM DEFROSTER. WAS ON THE WAY TO A HOSPITAL, KEPT DRIVING TIL ABOUT 12 MILES ALONG SUDDENLY DEFROSTER VENTS ACTUATED, BLOWING HEATED AIR LIKE CRAZY. BUT HAD I NOT BEEN ALONG, SPOUSE WOULD HAVE BEEN HARD-PRESSED TO SAFELY PULL OFF OR GET TO SURGERY APPOINTMENT. SINCE HEAT WAS BLOWING OUT OF OTHER VENTS, INDICATES ACTUATOR FAULT. PROBLEM NOT DIAGNOSED, NOT SURE IF TEMP.-RELATED OR INTERMITTENT FAULT. IN SNOWSTORM OR AT NIGHT COULD HAVE BECOME REALLY SERIOUS EVENT (RECENTLY PURCHASED USED, NOT SURE OF HISTORY) 124000 MILES