NHTSA Complaint #10817200 — 2011 CHEVROLET TRAVERSE

ABOUT 2YRS AFTER PURCHASE, STEERING RACK AND POWER STEERING PUMP HAD TO BE REPLACED, WHICH WAS DONE PRIOR TO WARRANTY EXPIRATION. NOW AT THIS TIME DEC. 2015 WITH 68,906 MI ON THE OD, I AM EXPERIENCING THE SAME PROBLEM AGAIN. DIFFICULT TO STEER AND TURN THE STEERING WHEEL, CLUNKING SENSATION/FEEL IN THE STEERING WHEEL, AND A PUMP WHINE SOUND. HARD TO TURN WHEEL FROM A STARTING POINT OR STOP. WHEN ACCELERATING STEERING WHEELS IS EASIER TO TURN. WHEN DRIVING DOWN THE ROAD, THE STEERING IS LOOSE. THERE WAS NO PRECIPITATING FACTORS TO THE START OF THIS PROBLEM YESTERDAY, I FIRST NOTICED THE PROBLEM AFTER ATTEMPTING A LEFT TURN AT A SS ON MY WAY HOME. I COULD HARDLY MAKE THE LEFT TURN, THEN I STARTED TO HEAR THE WHINE NOISE. FLUIDS ARE ALL GOOD IN THE POWER STEERING PUMP. HOW IN THE WORLD CAN THIS BE AGAIN? THERE MUST BE AN INTERNAL FLAW. TO HAVE THIS OCCUR TWICE NOT ONCE ON A VEHICLE LESS THAN 5 YEARS OLD WITH LESS THAN 70,000 MILES ON IT IS VERY TROUBLING AT BEST.