NHTSA Complaint #10817138 — 2006 SAAB 9-7X

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	10817138
Vehicle	2006 SAAB 9-7X
Component	EXTERIOR LIGHTING
Date of Incident	December 23, 2015
Date Filed	December 30, 2015
Mileage	159,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

FILED A COMPLAINT ABOUT THIS ISSUE BEFORE (03/2015) AND HAVING THE SAME PROBLEM, HEADLIGHTS FLICKER AND SOMETIMES GO COMPLETELY OFF WHILE DRIVING ON HIGHWAYS AND CITY STREETS. I RECEIVED A RECALL NOTICE WHEN THIS ISSUE WAS FIRST KNOWN, AFTER THAT I DID NOT RECEIVE ANY OTHER PAPERWORK CONCERNING THIS ISSUE. THE SAAB NORTH AMERICA OFFICE AND THE LOCAL DEALER KEEP ON TELLING ME THAT ME VEHICLE DOES NOT HAVE THE HID HEADLIGHTS (THIS IS STAMPED ON THE HEADLIGHT HOUSING AND WHEN I SEARCHED THE VIN IT DOES SHOW IT WAS INSTALLED ON THIS MODEL). I HAVE TRIED TO CHANGE THE HEADLIGHT DRIVERS MODULE (HDM) BUT STILL THE SAME PROBLEM, THOUGHT MAYBE BECAUSE I PURCHASED AN OEM PRODUCT IT COULD BE ALSO BE BAD. PURCHASED AN AFTERMARKET HDM AND STILL THE SAME, I DO NOT KNOW WHERE TO GO WITH THIS, I WAS EMPLOYED BY DOD AS A FLEET MANAGER SO I AM NOT STUPID WHEN IT COMES TO A VEHICLE WITH ISSUES. THINK THAT GM IS JUST TRYING TO GET OVER AND DO NOT WANT TO ACCEPT IT IS A PROBLEM WITH THE ELECTRICAL SYSTEM. *JS

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