NHTSA Complaint #10817085 — 2004 BMW 530I

MY TRANSMISSION WAS REPLACED AT 40,000 MILES DUE TO A FAULT. IT WOULD JUMP OR BUMP EVERY TIME I WOULD COME TO A STOP AND IT DOWNSHIFTS INTO 1ST GEAR. I ALMOST HIT A VEHICLE BECAUSE I DID NOT FULLY STOP YET AND THE CAR SURGED FORWARD. IT FINALLY WOULD GO INTO FAIL SAFE MODE OR LIMP MODE AND THE DEALER INSTALLED A BRAND NEW TRANSMISSION AND THE ISSUE WENT AWAY. I NOW HAVE THE SAME PROBLEM AT 120,000 MILES WHICH IS ONLY 80,000 MILES ON THE NEW TRANNY. I NEVER HAD A VEHICLE WHERE THE TRANSMISSION FAILED EVEN ONE TIME LET ALONE TWICE AND THEY WERE ALL INEXPENSIVE CARS/TRUCKS. I WILL NEVER BUY A BMW AGAIN BECAUSE THEY WOULD NOT HELP ME EVEN WHEN THEY KNOW THEY HAVE A DEFECTIVE PRODUCT. 2 TRANSMISSIONS WITH THE EXACT ISSUES THAT WON'T EVEN MAKE IT TO 100,000 MILES. I ALSO SEE OTHER COMPLAINTS FROM OTHERS WITH THE EXACT SAME PROBLEM AND VEHICLE. SHAME ON YOU BMW NA FOR NOT OWNING UP TO THIS ISSUE AND TAKING CARE OF YOUR CUSTOMERS. YOU HAVE LOST A GOOD CUSTOMER FOR LIFE AND I WILL TELL EVERYONE I KNOW TO STEER CLEAR OF YOUR PRODUCTS (PUN INTENDED). *JS