NHTSA Complaint #10816891 — 2009 NISSAN VERSA

MY NISSAN VERSA WAS RECALLED FOR FRONT SPRINGS TO BE REPLACED. I HAD ALREADY HAD THE SPRINGS REPLACED BECAUSE THEY BROKE. I WAS INFORMED THAT I HAD TO HAVE THE SPRINGS REPLACED AGAIN TO SATISFY THE RECALL. THE STRUTS WERE RUSTED OUT, BUT WERE NOT PART OF THE RECALL. I HAD TO PAY TO HAVE THE STRUTS REPLACED WHEN THE DEALERSHIP BROKE THEM REMOVING THEM TO REPLACE THE SPRINGS. THE STRUTS AND SPRINGS ARE ONE UNIT AND SHOULD HAVE BEEN PART OF THE RECALL. THE SPRINGS DID NOT NEED REPLACED. I WAS CHARGED OVER $250 FOR A RECALL REPAIR THAT WAS SUPPOSED TO BE COVERED BY NISSAN.