NHTSA Complaint #10816889 — 2015 GMC YUKON

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 10816889
Vehicle 2015 GMC YUKON
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 950 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ID

Consumer Description

CRACK DEVELOPED AT EDGE OF WINDSHIELD AT DEICER STRIP. NO APPARRENT CAUSE SUCH AS ROCK DAMAGE. GMC WILL NOT COVER THIS REPAIR UNDER WARRANTY. MY WIFE'S 2015 SUBARU OUTBACK RECEIVED A WARRANTY EXTENSION NOTICE FOR THIS VERY DEFECT STATING THAT "DURING THE MFG PROCESS CERTAIN COMPOUNDS USED TO ADHERE THE DEICER TO THE WINDSHIELD CREATED A CONDITION WHERE THE GLASS BECAME MORE SUSCEPTIBLE TO CRACKING FOLLOWING A MINOR WOUND." I'M QUITE CERTAIN THIS DEFECT IS THE PROBLEM WITH MY YUKON. IS IT POSSIBLE THAT SUBARU AND GMC WINDSHIELDS ARE PROVIDED BY THE SAME SUB-CONTRACTOR?

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