NHTSA Complaint #10816479 — 2012 HONDA ACCORD

DRIVERS SEAT FELT LIKE METAL WAS PUSHING THROUGH IT, CAUSING DISCOMFORT WHEN I SAT; WORSE WHEN GETTING IN/OUT OF THE CAR. I DID NOT OWN CAR 3 YEARS BUT MILEAGE PAST WARRANTY. HONDA SAID THEY WOULD REPLACE SEAT AS A "GOODWILL GESTURE". REPIAIR DONE BY HONDA DEALER, MADE THE PROBLEM WORSE. I CALLED IMMEDIATELY. ALTHOUGH THE ESTIMATE I RECEIVED TO FIX THE SEAT INCLUDED REPLACING THE ENTIRE CUSHION AND COVER, WHEN THE DEALER DID IT THEY SAID THEY HAD ONLY REPLACED THE COVER. I HAD TO BRING IT BACK AND THEY REPLACED THE CUSHION; PROBLEM WAS WORSE. SOMETHING PRESSES UP THROUGH THE SEAT AND SOMETHING IS DIGGING INTO MY BACK. I BROUGHT IT BACK, DEALER SAID THEY DON'T FEEL THE PROBLEM. I CALLED HONDA, THEY SAID BRING IT BACK WHEN REGIONAL MANAGER WAS THERE. BROUGHT BACK SO REGIONAL MANAGER COULD LOOK AT IT, HE SAID HE DOESN'T FEEL THE PROBLEM. THEY ALL TELL ME THAT THAT IS HOW THE SEATS ARE MADE. THE SEAT FEELS LIKE THERE IS METAL PRESSING UP INTO ME AND WHEN I TURN TO GET IN AND OUT OF THE CAR IT IS WORSE. THERE IS ALSO A PROBLEM WITH THE BACK PART OF THE SEAT BECAUSE IT DIGS INTO MY BACK. I AM NOT A NEW HONDA OWNER AND THESE ARE NOT TYPICAL. TO GET RELIEF WHILE TRYING TO GET THIS RESOLVED, I GOT A KITCHEN CHAIR CUSHION AND FOLDED IT SO 1/2 IS ON THE BACK AND 1/2 IS ON THE SEAT. IMMEDIATELY AFTER STARTING TO USE THE CUSHION I NOTICED THAT AN ONGOING PAIN I WAS HAVING IN MY HIP AND LEGS DISAPPEARED AND WHEN I DROVE LONG DISTANCE MY LEGS DID NOT ACHE. IT IS EASY TO ASSUME ACHES AND PAINS ARE ASSOCIATED WITH GETTING OLD, HOWEVER AFTER I STARTED USING THE CUSHION THE ACHES AND PAINS STOPPED ACHING. BY COINCIDENCE, I GAVE MY FATHER MY 2010 HONDA ACCORD WHEN I GOT THIS ONE. HE IS AN ACTIVE SENIOR AND HE HAD STARTED COMPLAINING OF HIP PAIN. A RECENT MRI SHOWED A CYST IN HIS HIP. I WONDER IF THIS IS RELATED TO HONDA SEATS TOO? PEOPLE MAY NOT BE AWARE THAT SEAT IS CAUSING THEIR PAIN.