NHTSA Complaint #10816431 — 2012 FORD FOCUS

MY ISSUES WITH THIS CAR STARTED THE DAY I DROVE IT OFF THE LOT AND HAVE NOT STOPPED. THERE WAS AN ISSUE WITH THE FAN THAT MADE MY ENGINE SOUND LIKE IT WAS CHEWING ROCKS WHENEVER THE AIR/HEAT WAS ON - THIS HAS BEEN FIXED. I BOUGHT THE CAR BRAND NEW AND FROM DAY ONE IT HAS BEEN GRINDING, SHUDDERING AND NOT SHIFTING SMOOTHLY. I'VE HAD ISSUES WITH THE RPM'S SKYROCKETING WHEN I'M SLOWING DOWN AND THE RPM'S SKYROCKETING WHEN I'M TRYING TO ACCELERATE BUT THE CAR ISN'T MOVING. I'VE HAD THE CAR FEEL LIKE IT'S COMPLETELY LOST POWER WHILE IN STOP AND GO TRAFFIC THEN "WAKE UP" AND LURCH FORWARD...MY TRANSMISSION HAS BEEN REPLACED ONCE, MY CLUTCH REPLACED TWICE. ONCE I'VE BEEN TOLD IT'S A FIGMENT OF MY IMAGINATION AND ONCE I WAS TOLD THAT I NEED TO LEARN HOW TO DRIVE THE CAR. THE CLUTCH I HAVE NOW IS THE SAME ONE BEING USED IN THE 2015 FOCUS'S, AND THOUGH IT'S "BETTER", IT'S STILL OFF...IT'S JUST OFF SO SPORADICALLY THAT I CAN'T BRING IT IN BECAUSE I DON'T WANT TO BE TOLD IT'S ALL IN MY HEAD AGAIN. THIS CAR IS NOT SAFE. IT IS NOT A CAR THAT I'M COMFORTABLE PASSING ON TO MY CHILD WHEN SHE STARTS DRIVING NEXT YEAR AND IT'S NOT A CAR THAT I WOULD DRIVE DAY TO DAY IF I HAD TO DRIVE RUSH HOUR TRAFFIC. IT'S TOO BAD, TOO, BECAUSE THE DESIGN OF THE CAR IS WONDERFUL - IT'S COMFORTABLE, IT'S GOT THE RIGHT SET UP, BUT THE MOST IMPORTANT PART OF THE VEHICLE IS DANGEROUS AND DOESN'T OPERATE PROPERLY.