NHTSA Complaint #10816245 — 2009 CHEVROLET IMPALA

TAKATA RECALL - I HAVE HAD MY VEHICLE SHUT OFF WHILE I WAS DRIVING DOWN THE ROAD. THIS HAS OCCURRED AT LEAST 3 TIMES. GM IS AWARE AND HAS IGNORED MY REQUESTS FOR TWO YEARS. A FEW MONTHS AGO, GM ATTORNEY TOLD ME TO TAKE MY VEHICLE TO A GM DEALERSHIP AS SOON AS POSSIBLE AND THE RECALL REPAIRS WOULD BE DONE AT NO COST TO ME. I MADE HIM AWARE THAT MY VEHICLE HAD ALREADY BEEN SITTING AT A GM DEALERSHIP FOR MONTHS WAITING FOR THE REPAIR AND THE DEALERSHIP REFUSED TO REPAIR IT AND WILL NOT PROVIDE A RENTAL VEHICLE. PRIOR TO THE RECALL, I HAD NUMEROUS STEERING ISSUES AND HAD TAKEN IT TO GM DEALERSHIPS JUST TO HAVE THEM RETURN IT WITH THE SAME PROBLEMS. WHEN THE VEHICLE SHUT OFF, I WAS IN A BAD CRASH AND THE AIRBAG DID NOT DEPLOY, RESULTING IN ME GOING THROUGH THE WINDSHIELD.