NHTSA Complaint #10816191 — 2014 CADILLAC ATS STEERING

Complaint Details

ODI Number	10816191
Vehicle	2014 CADILLAC ATS
Component	STEERING
Date of Incident	November 20, 2015
Date Filed	December 24, 2015
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

INTERMITTENT ELECTRIC POWER STEERING ASSIST FAILURES. FAILURES SEEM TO OCCUR MOST OFTEN WHEN THE CAR IS COLD AND BACKING OUT OF DRIVE WAY OR PARKING SPACES. POWER STEERING WILL WORK FOR A VERY SHORT PERIOD THEN FAIL LEAVING TYPICALLY WHEN IN THE MIDDLE OF A BACKING MANEUVER WHEN LEAVING MY DRIVE AND ENTERING TRAFFIC. TURNING CAR OFF AND RESTARTING WILL RESET THE ELECTRIC POWER STEERING ASSIST. THIS IS PARTICULARLY DANGEROUS IN CROWDED PARKING AREAS WHEN I NEED TO TURN THE CAR OFF AND RESTART WHILE BLOCKING TRAFFIC. THE FREQUENCY SEEMS TO BE INCREASING FOR THE FAILURES BUT DEALER DOES NOT SEEM TO BE ABLE TO REPRODUCE.

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