NHTSA Complaint #10816138 — 2014 FORD FOCUS

LETTER FROM CONGRESSMAN NEUGEBAUER ON BEHALF OF CONSTITUENTS OF THE 19TH DISTRICT OF TEXAS RE FORD SAFETY ISSUES. *SMD THE CONSUMER OWNS A 2014 FORD FOCUS SE WITH THE OPTIONAL DPS6 POWER SHIFT TRANSMISSION. THE TRANSMISSION EXHIBITED A SEVERE, ERRATIC MOVEMENT, ALONG WITH SHUDDERING/JERKING, WITH THE MOST SEVERE BEING WHILE THE VEHICLE WAS IN REVERSE, PARK OR DRIVE ON FOUR DIFFERENT OCCASIONS. ON TWO OF THOSE OCCASIONS, IT HAPPENED WHEN THE CONSUMER WAS ACCELERATING FROM A COMPLETE STOP AND THE VEHICLE LURCHED BACKWARDS; ONCE HITTING A PEDESTRIAN AND LEAVING SCRATCHES ON THE BACK OF THE VEHICLE WITH A DENTED LICENSE PLATE. ON SEVERAL OCCASIONS, THE VEHICLE ACCELERATED ON ITS OWN AND APPLYING THE BRAKE DID NOT SLOW THE VEHICLE DOWN. LAST YEAR, THE VEHICLE SUDDENLY ACCELERATED AND THE CONSUMER HAD TO HIT A CURB, IN ORDER TO AVOID AN ACCIDENT WITH ANOTHER VEHICLE. THE CONSUMER STATED THE VEHICLE HAD NUMEROUS TRANSMISSION AND ENGINE LEAKS WHERE SEALS HAD TO BE REPLACED. FIVE DAYS AFTER THE VEHICLE WAS INSPECTED, THE VEHICLE WENT INTO PARK WHILE IN THE MIDST OF DRIVING 65 MPH/ THE VEHICLE SHOOK, AND REVVED AND THE RP'S WERE EXTREMELY HIGH, THEN THE VEHICLE STARTED TO SLOW DOWN WITHOUT ANY ASSISTANCE FROM THE CONSUMER. THE VEHICLE CAME TO A COMPLETE STOP, AN ERROR MESSAGE APPEARED THAT SAID TRANSMISSION NOT IN PARK. *JB