NHTSA Complaint #10811490 — 2003 TOYOTA RAV4 UNKNOWN OR OTHER

Complaint Details

ODI Number	10811490
Vehicle	2003 TOYOTA RAV4
Component	UNKNOWN OR OTHER
Date of Incident	December 2, 2015
Date Filed	December 21, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

THE CAR JERKS WHEN I TRY TO ACCELERATE. TOYOTA RECCOMMENDS THAT I REPLACE THE ECM AND BECAUSE MY CAR HAS 101,000 AND IS MORE THAN 10 YEARS OLD I AM NOT COVERED UNDER THE WARRANTY ENHANCEMENT PROGRAM (CUSTOMER SUPPORT PROGRAM). I JUST BOUGHT MY CAR 3 WEEKS AGO. THIS SHOULD BE AN ONGOING WARRANTY OFFERRED TO ALL 2003 RAV 4 OWNERS. THE OUT OF POCKET COST FOR ECM IS $1590.00 AND $3750.00 FOR THE TRANSMISSION. THIS IS A SAFETY ISSUE WHERE THE TRANSMISSION CAN LOCK AND DRIVE A CAR OFF THE SIDE OF THE ROAD. TOYOTA IS AWARE OF THE DEFECTED ECMS AND THE DAMAGING AFFECTS IT HAS ON THE TRANSMISSION.

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