NHTSA Complaint #10811403 — 2009 GMC ENVOY EXTERIOR LIGHTING

Complaint Details

ODI Number	10811403
Vehicle	2009 GMC ENVOY
Component	EXTERIOR LIGHTING
Date of Incident	December 20, 2015
Date Filed	December 21, 2015
Mileage	69,443 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

ON DECEMBER 20, 2015 WE WERE TRAVELING AFTER DARK (7:30 PM) AND THE HEAD LAMPS WENT OFF. WE MANAGED TO PULL OUT OF TRAFFIC SAFELY. COULD NOT FIGURE OUT WHAT HAPPENED. AFTER SITTING FOR APPROXIMATELY 5 MINUTES THE LAMPS CAME BACK ON AND WE WERE DRIVING TO OUR HOME AND THE LAMPS WENT OFF AGAIN. I TOOK THE VEHICLE TO A CHEVY DEALER AND THEY COULD NOT HELP ME. I THEN CALLED THE GMC DEALER AND GOT THE SAME RESPONSE. I THEN CHECKED ONLINE AND FOUND OUT THAT GM KNOWS OF THIS PROBLEM WHICH IS CAUSED BY A HEADLAMP MODULE OVERHEATING. I KNOW THIS PROBLEM IS OCCURRING TO OTHER PEOPLE SO WHY HASN'T THERE BEEN A RECALL.? HELP.

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