NHTSA Complaint #10811302 — 2005 HONDA ACCORD

ALL OF A SUDDEN ONE DAY THE GPS NAVIGATION SYSTEM STOPPED WORKING COMPLETELY. MY CAR'S MAKE/MODEL USES THE GPS NAVIGATION PANEL TO MANUALLY CHANGE INTERNAL FUNCTIONS, ACCESS THE TRIP COMPUTER, ENTER ADDRESSES, ET CETERA. WITHOUT USE OF THE NAVIGATION PANEL, I HAVE SEVERELY LIMITED ACCESS TO MOST OF MY CAR'S ELECTRONIC FUNCTIONS. THE NAVIGATION GETS STUCK ON THE START-UP SCREEN (SOMETHING THAT LOOKS BLUE/BLACK WITH WORDS 'HONDA'), AND NEVER GETS TO THE SECOND WARNING SCREEN (ORANGE TEXT ON BLACK), WHERE ONE CAN PUSH 'OK ON THE TOUCH SCREEN. WHEN THE WEATHER IS WARMER, SOMETIMES I CAN PUSH THIS OK BUTTON TO GET INTO THE CONTROLS. I USUALLY HAVE 30 SECONDS UNTIL IT FAILS AGAIN. THE FOLLOWING ISSUES ARE PRESENT: 1) CDS; I CANNOT SELECT A CD TO LISTEN TO. I CAN EJECT/PUT CDS IN, BUT I CAN ONLY CHANGE SONGS USING THE CONTROLS ON MY STEERING WHEEL. 2) CLIMATE CONTROL/TEMPERATURE CONTROL: I CANNOT SWITCH FROM THE A/C TO HEAT. I CAN ONLY ADJUST THE TEMPERATURE UP/DOWN, RECIRCULATE AIR, OR TURN ON FRONT/REAR DEFROST. FOR ANY TEMPERATURE SETTING, WHEN I PUSH THE 'OFF' BUTTON, I CANNOT TURN THE SAME SETTING BACK ON WITH THE 'AUTO' BUTTON. IF I PUSH THE 'AUTO' BUTTON, IT RECALLS SOME RANDOM LAST TEMPERATURE SETTINGS, USUALLY A VERY COLD A/C SETTING (WHICH I NEVER PROGRAMMED OR DESIRED). 3) MAPS; I CAN'T ENTER ANY ADDRESSES, THEREFORE, THE NAVIGATION IS USELESS. IF IT MAGICALLY WORKS, IT TURNS OFF SHORTLY AFTER AN ADDRESS IS ENTERED. THE NAVI 'LOCK-UP' SITUATION I DESCRIBED HERE HAS BEEN PRESENT FOR OVER A YEAR OR SO. WEATHER DOES AFFECT IT. MY RESEARCH CONCLUDES THAT MANY OTHER HONDA OWNERS HAD THIS ISSUE. MANY WERE TOLD BY HONDA DIRECTLY THAT HONDA DIDN'T KNOW WHAT THE ISSUE IS, AND TO CONTACT ALPINE, THE MANUFACTURER OF THE GPS NAVI. MOST CUSTOMERS WHO DID THIS WERE TOLD TO SEND THEIR WHOLE CD/DVD READER UNIT TO ALPINE FOR REPAIR, WHICH COSTS SEVERAL HUNDRED DOLLARS. *TR