NHTSA Complaint #10811153 β 2013 FORD ESCAPE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10811153 |
| Vehicle | 2013 FORD ESCAPE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 36,700 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
I PURCHASED MY '13 ESCAPE SE AT THE END OF SEPT 2014. IN DECEMBER '14 IT STARTED LEAKING COOLANT AND OIL ALL OVER THE DRIVEWAY WHILE IT WAS PARKED. THE WEATHER STRIP WAS FALLING OFF THE DOOR. THEN WHEN IT WAS RAINING, WATER POURED IN THROUGH THE READING LIGHT AS I WAS BACKING OUT OF THE DRIVEWAY. I BROUGHT IT TO THE DEALER AND IT TOOK 3 WEEKS FOR REPAIRS AND RECALLS TO BE DONE. IT WENT BACK FOR OTHER RECALLS TWICE. IN NOVEMBER '15 I GOT AN ALERT WHILE DRIVING THAT COOLANT WAS LOW (3 WEEKS POST OIL CHANGE AND "THE WORKS") AND IT WAS DANGEROUSLY LOW. I REFILLED IT AND BROUGHT IT BACK TO THE DEALER - THEY WERE UNABLE TO DIAGNOSE THE ISSUE SO IT WENT UNREPAIRED. DECEMBER '15, I TURNED MY CAR ON AND RECEIVED AN ALERT "ENGINE FAULT SERVICE NOW" WHILE STILL IN PARK. I HAD TO MOVE IT A FEW BLOCKS AND DROVE IT AT A SLOW RATE, THE CAR JERKED BACK & FORTH WHILE I DROVE IT THE 2 BLOCKS BEFORE I PARKED IT AGAIN. ALSO BROUGHT IT TO THE DEALER AND THEY STATED THE ALERT CODE WAS FOR A FUEL LINE ISSUE, BUT WHEN THEY TESTED IT THERE WAS NO EVIDENCE OF ANY ISSUES.
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