NHTSA Complaint #10811084 — 2000 BUICK REGAL

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10811084
Vehicle	2000 BUICK REGAL
Component	ELECTRICAL SYSTEM
Date of Incident	May 5, 2014
Date Filed	December 18, 2015
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT STATED THAT THE IGNITION KEY WAS DIFFICULT TO REMOVE AND REMAINED STUCK NUMEROUS TIMES. THE CONTACT HAD TO USE THE MANUAL RELEASE BUTTON EACH TIME THE FAILURE RECURRED. THE DEALER INFORMED THE CONTACT THAT THE IGNITION SWITCH AND KEY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE DEALER INDICATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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