NHTSA Complaint #10811010 — 2001 BUICK REGAL ENGINE

Complaint Details

ODI Number	10811010
Vehicle	2001 BUICK REGAL
Component	ENGINE
Date of Incident	September 14, 2015
Date Filed	December 17, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT THERE WAS A PROGRESSING ODOR WHICH MAY HAVE BEEN ASSOCIATED WITH THE MOTOR OR ENGINE THAT CONTINUED TO WORSEN. AS THE FAILURE CONTINUED, THE SERVICE ENGINE WARNING LIGHT REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS TAKEN TO MORE THAN TWO DEALERS AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO WAIT TO RECEIVE THE SECOND NOTIFICATION LETTER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR PART WOULD BE AVAILABLE TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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