NHTSA Complaint #10810929 — 2012 KIA SORENTO

I BOUGHT MY KIA NEW FROM THE DEALERSHIP WITH AN EXTENDED WARRANTY. IT CURRENTLY HAS 83000MI ON IT. WHEN I START IT, IT IS MAKING A RATTLING NOISE COMING FROM THE ENGINE THAT ONLY LAST A FEW SECONDS. WE TOOK IT TO THE DEALER AND THEY ARE SAYING IT NEEDS A NEW ENGINE BECAUSE THERE ARE SHARDS OF METAL IN THE OIL PAN. THE COST TO REPLACE IS $6000. THE ENGINE LIGHT HAS NOT COME ON AT ANY POINT WHILE OWNING THE SUV, NOR HAS ANY OTHER LIGHT. WE HAVE MAINTAINED OIL CHANGES AT EVERY 4000MI OR LESS BUT WE COMPLETED ALL OIL CHANGES AND FILTER CHANGES OUR SELF. THE MASTER MECHANIC STATED THAT THERE WAS NO SLUDGE IN THE ENGINE AND THE ENGINE LOOKED TO BE WELL TAKEN CARE OF. THE EXTENDED WARRANTY IS NOT WANTING TO COVER THE COST OF THE REPAIR. WE ARE STILL WAITING TO SEE WHAT THE DEALERSHIP IS GOING TO DO.