NHTSA Complaint #10810793 — 2005 CHRYSLER PACIFICA

RUST THROUGH OF ENGINE CRADLE AT VARIOUS SPOTS ON ENGINE CRADLE. I'M THE ORIGINAL OWNER. THE CAR HAD 92,080 MILES. CONTACTED CHRYSLER/FCA VIA EMAIL. CHRYSLER/FCA SAYS MY PACIFICA DOES NOT FIT THE NARROWLY DEFINED MANUFACTURE DATE OF 02/28/2004 TO 03/31/2004, EVEN THOUGH CHRYSLER FORM LETTER CSC-10045080-7364 MAKES NO MENTION OF THE NARROWLY DEFINED MANUFACTURE DATE!. MY PACIFICA WAS PURCHASED ON 1/26/2005 AND THEREFORE DOES NOT QUALIFY FOR EXTENDED WARRANTY COVERAGE PER CHRYSLER CUSTOMER ASSISTANCE. MY LOCAL FCA DEALER GAVE ME AN ESTIMATE OF ABOUT $ 2600 TO REPLACE. THIS PROBLEM WAS NOTICED DURING A ROUTINE OIL CHANGE RECENTLY. I REPORTED THIS ISSUE TO CHRYSLER BACK ON OCTOBER 2014 EMAIL CASE #3052329, REFERENCE NUMBER 25794408, AND THEY STATE NOT COVERED,THAT MY CAR WAS APPARENTLY BUILT ON AUGUST 2, 2004 PER CHRYSLER EMAIL RESPONSE? CHRYSLER LETTER CSC-10045080-7365 REGARDING THE FRONT ENGINE CRADLE PROBLEM DOES NOT STIPULATE A SPECIFIC 6 WEEK PERIOD. UNABLE TO GET ANY ASSISTANCE FROM CHRYSLER/FCA I CONTINUED TO DRIVE THIS UNSAFE CAR. BROUGHT TO MECHANIC FOR OIL CHANGE, TIRE ROTATION, AND GENERAL MAINTENANCE AND WAS INFORMED AGAIN THAT THE ENGINE CRADLE IS RUSTING THROUGH AND NOW THE MOTOR MOUNTS. CAR NOW HAS ONLY 95,544 MILES. CONTACTED THEM PRIOR TO EXPIRATION OF WARRANTY AND PUSHED OFF AND OFF.