NHTSA Complaint #10810772 — 2011 FORD TAURUS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	10810772
Vehicle	2011 FORD TAURUS
Component	SERVICE BRAKES
Date of Incident	December 15, 2015
Date Filed	December 16, 2015
Mileage	56,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2011 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT A LOW SPEED, THE BRAKE PEDAL WAS DIFFICULT TO BE DEPRESSED. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,300.

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