NHTSA Complaint #10810736 — 2004 SATURN ION STEERING

Complaint Details

ODI Number	10810736
Vehicle	2004 SATURN ION
Component	STEERING
Date of Incident	December 11, 2015
Date Filed	December 16, 2015
Mileage	211,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2004 SATURN ION. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE WAS SHIFTED TO REVERSE AND THE VEHICLE STARTED MAKING AN EXTREMELY LOUD NOISE. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING FAILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE BUT THE DETAILS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 211,600.

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