NHTSA Complaint #10810668 — 2008 LEXUS IS 250

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10810668
Vehicle	2008 LEXUS IS 250
Component	AIR BAGS
Date of Incident	December 12, 2015
Date Filed	December 16, 2015
Mileage	61,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

MY CAR IS A 2008 WITH ONLY 61K MILES ON IT. THE AIRBAG LIGHT CAME ON AND I TOOK IT INTO THE DEALER. THEY SAID THERE WAS AN ISSUE WITH A WIRING "SQUIB" AND MY ENTIRE AIRBAG SYSTEM WAS SHUT DOWN. IF I HAD GOTTEN INTO AN ACCIDENT, NOT ONE AIRBAG WOULD HAVE DEPLOYED. THE DEALER SAID TO FIX IT WILL MEAN REPLACING THE ENTIRE WIRING HARNESS AT A COST OF $2500. PER THE DEALER, THIS IS NOTHING THAT HAPPENED OVER TIME OR THROUGH WEAR AND TEAR. ALSO, THE DEALER SAID BY REPLACING THE ENTIRE WIRING HARNESS, I WAS REPLACING ITEMS THAT WERE NOT MALFUNCTIONING AS THIS WAS THE DIRECTION PER LEXUS. I CONTACTED LEXUS AND THEY SAID THEY WILL NOT COVER ANYTHING. IT WAS VERY ALARMING TO HEAR THAT WHILE THE AIRBAG LIGHT WAS ON, I WAS DRIVING AROUND WITHOUT AIRBAGS. THE DEALER WAS SO CONCERNED THAT AFTER THE INITIAL DIAGNOSTIC TEST, HE STRONGLY RECOMMENDED THAT I SERVICE IT NOW AND NOT DRIVE IT OFF THE LOT DUE TO SAFETY REASONS.

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