NHTSA Complaint #10810574 — 2011 CHEVROLET TRAVERSE

TL* THE CONTACT OWNS A 2011 CHEVROLET TRAVERSE. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD WHERE THE CONTACT DIAGNOSED AND REPLACED THE STEERING PUMP. THREE MONTHS LATER, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FAILURE AND STATED THAT THE VEHICLE WAS IN A RECALL FOR THE POWER STEERING. THE POWER STEERING WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 50,000.