NHTSA Complaint #10810531 — 2006 CHEVROLET MALIBU

I BOUGHT THIS VEHICLE USED FROM PAUL CONTE CHEVROLET IN FREEPORT, NY AND IT HAD 3 RECALLS THAT WERE NOT FIXED BEFORE SELLING IT TO ME. NOW MY POWER STEERING SYSTEM MALFUNCTIONED TO THE POINT WHERE THE STEERING WHEEL WOULD TWITCH UNCONTROLLABLY AND THEN BECOME STIFF, MAKING IT VERY DIFFICULT AND DANGEROUS TO STEER. I ENDED UP PAYING FOR THE REPAIRS TO THE TUNE OF ALMOST $1700.00 TO REPLACE THE STEERING COLUMN AND STEERING MOTOR. AFTER DOING SOME RESEARCH, I FOUND THAT GM RECALLED MANY VEHICLES OF THE SAME YEAR, MAKE, AND MODEL AS MY CAR BUT FOR MY SPECIFIC VIN ONLY THE STEERING TORQUE SENSOR WAS RECALLED. I DID GET THE STEERING TORQUE SENSOR RECALL FIXED BUT MY STEERING WAS STILL MESSED UP. THIS RECALL DID NOT FIX MY VERY SERIOUS AND POTENTIALLY DANGEROUS ISSUE. IT WAS ONLY AFTER I AUTHORIZED THE STEERING COLUMN AND MOTOR REPAIRS THAT THE ISSUE WAS RESOLVED. GM CUSTOMER SERVICE IS SAYING THAT EVEN THOUGH I HAD THE SAME EXACT ISSUE AS THE GM RECALL FOR OTHER MALIBU'S, BECAUSE MY SPECIFIC VIN DID NOT FALL UNDER THE RECALL, I WILL NOT BE GETTING REIMBURSED. IT IS NOT RIGHT THAT GM BE ABLE TO GET AWAY WITH THIS. THIS SERIOUS STEERING ISSUE COULD HAVE CAUSED ME TO CRASH. I WOULD LIKE TO FILE A COMPLAINT AGAINST GM FOR FAILURE TO RECALL ALL VEHICLES THAT WERE AFFECTED BY THIS POWER STEERING ISSUE AND ALSO REQUEST THAT THEY REIMBURSE ME FOR FIXING AN ISSUE THAT SHOULD HAVE BEEN TAKEN CARE OF BEFORE I EVEN BOUGHT THE CAR. THE LINK BELOW WILL TAKE YOU TO THE OFFICIAL GM STATEMENT ON THIS POWER STEERING ISSUE. HTTP://MEDIA.GM.COM/MEDIA/US/EN/GM/VEHICLES.DETAIL.HTML/CONTENT/PAGES/NEWS/US/EN/2014/MAR/0331-POWER-STEERING.HTML