NHTSA Complaint #10810199 — 2012 DODGE JOURNEY

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	10810199
Vehicle	2012 DODGE JOURNEY
Component	UNKNOWN OR OTHER
Date of Incident	December 13, 2015
Date Filed	December 15, 2015
Mileage	69,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I'M NOT SURE WHERE THIS FALLS UNDER SINCE I NEVER EXPERIENCED THIS ISSUE UNTIL THIS PAST SUNDAY. MY HATCH/TRUNK AREA OPENED ONE MINUTE AND WHEN I ATTEMPTED TO OPEN IT AGAIN IT DID NOT OPEN. THERE IS NO WAY TO OPEN IT AND THERE IS NO EMERGENCY LATCH, SWITCH OR ANYTHING TO OPEN IT FROM THE INSIDE. I FEEL THIS IS A MAJOR SAFETY ISSUE. ANY ADVICE WILL BE APPRECIATED.

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