NHTSA Complaint #10810188 — 2011 NISSAN ALTIMA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 10810188
Vehicle 2011 NISSAN ALTIMA
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 18,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I OWN A 2011 NISSAN ALTIMA. THE PROBLEM I'VE BEEN HAVING SINCE I GOT MY CAR IS WHEN THE SPEEDOMETER HITS 35MPH IT PULLS BACK THE RPM DROPS AND LOSES SPEED. ALSO WHEN I AM IN TRAFFIC I STEP ON THE GAS GENTLY AND THE CAR JERKS IT FEELS LIKE A STICK SHIFT CAR WHEN YOUR UP SHIFTTING. IT FEELS SO UNCOMFORTABLE KNOWING MY CAR MOVES IN EXAGGERATED WAY. ANOTHER THING IT HAS IS THE RPM REV HIGH WHEN I GENTLY PRESSING ON THE GAS PEDAL I HAVE TO LET GO OF THE GAS PEDAL AND PRESS GENTLY AGAIN I HAVE TO REPEAT THAT 2-3 TIMES FOR THE RPM TO BE AT NORMAL IT HAS WASTE GAS BY DOING THIS. I HAVE TAKEN MY CAR TO TWO DEALERSHIP THE FIRST TOLD ME THAT IT WAS NORMAL FOR MY CAR TO DO THAT I WAS NOT SATISFIED ON HOW MY CAR WAS ACTING. I TOOK IT BACK SEVERAL TIMES THEY FINALLY SAID IT COULD BE THE TRANSMISSION MY CAR IS UNDER THE 60,000 MILE WARRANTY THE DEALERSHIP CONTACTED THE MANUFACTURE AND THEY DENY TO REPLACE MY TRANSMISSION. I TOOK MY CAR TO ANOTHER DEALERSHIP EXPLAIN THE PROBLEM MY CAR WAS DOING AND THE GUY THAT WAS GOING TO DO MY PAPERWORK AUTOMATICALLY SAID IT'S YOUR TRANSMISSION. HE TOLD ME TO LEAVE MY CAR AND THEY WERE GOING TO REPLACE THE TRANSMISSION. I LEFT MY CAR FOR ALMOST A WEEK. IN THAT TIME I WAS WAITING I CALLED LIKE 3-4 TIMES TO ASK ABOUT MY CAR THE ONLY ANSWER I GOT FROM THE WAS WE'LL CALL YOU BACK IN A FEW AND NEVER CALLED ME . I STRUGGLED TO GET ON TIME TO WORK AND TO MY COLLEGE CLASSES SINCE I HAD TO TAKE PUBLIC TRANSPORATION. I FINALLY WENT TO THE DEALERSHIP TO CHECK UP ON MY CAR AND THEY DIDN'T DO ANYTHING TO MY CAR. MY CAR IS STILL UNDER THE 60,000 MILE WARRANTY WITH THE SAME PROBLEM AND THE DEALERSHIP WONT DO ANY THING ABOUT MY CAR.

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