NHTSA Complaint #10810065 — 2008 CHEVROLET HHR

THE PASSENGER SIDE REAR DOOR CAME OPEN WHILE DRIVING. THIS INCIDENT BEGAN WITH PASSENGER CHECKING BACK SEAT FOR AN ITEM. DOOR DIDN'T SOUND LIKE IT CLOSED ALL THE WHEN WHEN IT WAS SHUT. PASSENGER OPENED AND RECLOSED THE DOOR. AS I LEFT THAT LOCATION, I HEARD AIR BLOWING (OPEN WINDOW SOUND). CHECKING FOR AN OPEN WINDOW, I FOUND BACK SEAT PASSENGER DOOR OPEN. I PULLED OVER TO THE CURB AND TRIED TO SHUT THAT DOOR. IT WOULD NOT STAY SHUT. EVEN THE AAA AUTO CLUB ROADSIDE SERVICE WAS UNABLE TO GET THE DOOR TO STAY CLOSED. THAT LATCH WAS MOVABLE WITH FINGERS, NOT LIKE THE OTHERS, WHICH COULD NOT BE MOVED WITHOUT ACTUALLY USING SOMETHING TO ASSIST, I.E., SCREWDRIVER, DOOR HANDLE, ETC. TO GET HOME, AUTO CLUB USED A HEAVY RUBBER BUNGEE CORD FROM REAR SEAT PASSENGER HEADREST BEHIND THE DRIVER, THROUGH THE WINDOW ON THE OTHER SIDE OF THE CAR AND HOOKED ONTO THE LUGGAGE RACK ON THE TOP OF THE CAR.