NHTSA Complaint #10809867 — 2012 FORD FOCUS

THE FIRST TIME, THE POWER STEERING FAILED ON MY DAUGHTER'S 2012 FOCUS WHILE TRAVELING 70 MPH DOWN THE INTERSTATE. I HAD TO HAVE THE STEERING RACK REPLACED AT MY EXPENSE SINCE IT WAS OUT OF WARRANTY AND FORD CLAIMED THERE WAS NO KNOWN ISSUE WITH THIS. LESS THAN 10,000 MILES LATER IT HAS FAILED AGAIN, LUCKILY THIS TIME THE CAR WAS MOVING SLOWLY ON CITY STREETS, STILL FORD CLAIMS THERE IS NOT A PROBLEM WITH THIS. EVEN AFTER ALL THE COMPLAINTS AND INFORMATION FLOODING THE INTERNET ABOUT IT AND A CLASS ACTION LAW SUIT BEING FILED, THEY STILL CLAIM THERE IS NOT A PROBLEM. SADLY, IT APPEARS THAT SINCE DEAD MEN TELL NO TALES, THE DEATH QUOTA HAS NOT BEEN DOCUMENTED ENOUGH TO REQUIRE A RECALL. I HAVE NO DOUBT THAT IF THIS FAILURE HAPPENED ON A RURAL ROAD WITH SHARP CURVES, AN ACCIDENT WOULD BE ALMOST UNAVOIDABLE. I HAVE SPOKEN WITH FORD ON MULTIPLE OCCASIONS REGARDING THIS AND THEY CONTINUE TO DENY ANY PROBLEMS WITH THE FOCUS, ALL THE WHILE RECALLING MULTIPLE OTHER CARS WITH THE SAME STEERING ASSEMBLY.