NHTSA Complaint #10809838 — 2011 BMW X6 ELECTRICAL SYSTEM

Complaint Details

ODI Number	10809838
Vehicle	2011 BMW X6
Component	ELECTRICAL SYSTEM
Date of Incident	December 7, 2015
Date Filed	December 12, 2015
Mileage	43 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

WHILE IN TRAFFIC DRIVING AROUND 45 MILES PER HOUR AT 8A ON DEC 7, 2015 ON GA400 MY 2011 BMW X6 HYBRID REAR GLASS SPARKED WITH FIRE AND SHATTERED. THE SPARKS WERE FOLLOWED BY A VERY LOUD BOOMING NOISE. THE DEFROST CONNECTOR EXPLODED APPARENTLY IN THE REAR WINDOW CAUSING REAR GLASS TO SHATTER. PICTURES ATTACHED. YOU CAN CLEARLY SEE WHERE THE EXPLOSION/SPARK OCCURRED AND WHERE THE DAMAGE STARTED. CAR IS AT DEALER NOW AND THEY HAVE TOLD ME IT IS NOT COVERED. ISSUE IS DEFROST FAILURE. CAR IS UNDER FULL FACTORY WARRANTY. THE TINT MOSTLY HELD THE GLASS IN PLACE. PROBLEM AFTER PROBLEMS WITH THIS CAR. HYBRID BATTERY REPLACED AT 18K MILES. ENGINE ISSUES. BATTERY NODE ISSUES. 43K MILES CURRENTLY. PURCHASED IN 2013 WITH 3K MILES ON IT.

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