NHTSA Complaint #10809668 — 2012 DODGE CARAVAN ELECTRICAL SYSTEM

Complaint Details

ODI Number	10809668
Vehicle	2012 DODGE CARAVAN
Component	ELECTRICAL SYSTEM
Date of Incident	March 9, 2015
Date Filed	December 11, 2015
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

INSTALLED A CURTIS TOWING HITCH AND WIRING HARNESS FOR TRAILER LIGHTS, TWO WIRING HARNESS MODULES FOR TRAILER LIGHTS HAVE GONE BAD AFTER ONLY A SHORT TIME OF USE, CURTIS MANUF. SAYS THAT THEY ARE EXPERIENCING THIS PROBLEM ONLY WITH CERTAIN DODGE MODELS AND SEEMS THAT MINE IS ONE OF THEM. THEY SAID THAT A RECALL MAY APPEAR DEALING WITH THE ECM AND SYSTEM UNDER THE HEADING OF "TIPUM". I HAVE CONTACTED DODGE ABOUT THIS BUT THEY DON'T REPLY. THIS HAS BEEN ON -GOING PROBLEM FOR ABOUT A YEAR. CURTIS MANUF. HAS REPLACED THE LIGHT MODULE UNIT TWICE. IF THE PROBLEM IS WITH THE CAR REPLACING LIGHT MODULE ISN'T GOING TO DO A THING EXCEPT KEEP GOING BAD. IF THE PROBLEM IS WITH CURTIS MANUF. AND THEY AREN'T OWNING UP TO IT, WHAT WOULD BE MY OPTION TO PROCEED? THANK YOU FOR ANY HELP YOU CAN PROVIDE.ALSO THE VEHICLE HASN'T HAD ANY ISSUES BEFORE OR NOW EVEN AFTER HAVING TWO LIGHT MODULES FOR THE TRAILER LIGHTS HAVE GONE BAD, WITH THE LIGHTS OR ELECTRONICS ON VEHICLE. *TR

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