NHTSA Complaint #10809602 — 2010 CHEVROLET COBALT

IN DECEMBER 2015, I PULLED INTO A PARKING SPACE AND PUT MY CAR IN PARK, THEN TURNED MY KEY BACK TO LEAVE THE RADIO ON BUT EVERYTHING SEEMED TO COMPLETELY SHUT DOWN. I TRIED TO REMOVE THE KEY FROM THE IGNITION BUT COULDN'T GET IT OUT. I TRIED TO RESTART THE CAR, BUT IT WOULDN'T START. MY KEY WAS STUCK IN THE IGNITION. I GOOGLED THE PROBLEM AND READ THAT THE GEARSHIFT MAY APPEAR TO BE IN PARK, BUT IS REALLY IN GEAR, LOCKING THE KEY. I COULDN'T MOVE THE GEAR FORWARD ANY FURTHER BUT NOTICED THE "REVERSE" GEAR WAS HIGHLIGHTED ON THE PANEL INSTEAD OF "PARK". I SAW THAT IT WAS A RECALLED ISSUE SO I CALLED THE DEALER AND WAS TOLD THAT TAP HAT ISSUE HAD ABLE EASY BEEN "FIXED" IN JUNE 2014. I EXPLAINED THAT MY KEY WAS STUCK AND MY GEARSHIFT APPEARED TO BE OFF KILTER, AND THAT IT WAS LISTED AS A DIFFERENT ISSUE. AGAIN, SHE RUDELY TOLD ME THAT HAD BEEN FIXED AND THAT THE PROBLEM MUST BE SOMETHING ELSE AND I'D HAVE TO PAY $70.00 FOR THE DIAGNOSTIC. THE PROBLEMS I HAVE WITH THAT ARE IF IT WERE "FIXED", ISN'T THERE A CHANCE IT WASN'T FIXED PROPERLY (SINCE OBVIOUSLY, IT WASN'T BUILT PROPERLY THE FIRST TIME), AND THAT HAVING A CHEVY DEALER DO THE DIAGNOSTIC AND POSSIBLY FIND THAT IT IS THE SAME RECALL ISSUE, WOULD THEY REALLY TELL ME THAT AND "FIX" IT AGAIN, OR WOULD THEY TELL ME IT'S NON-RELATED AND CHARGE ME FOR SOMETHING ELSE? I HAD IT TOWED TO A MECHANIC AND IT'S CURRENTLY BEING LOOKED AT.