NHTSA Complaint #10809525 — 2013 LEXUS RX 350

VEHICLE SPEED CONTROL issue reported to NHTSA

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Crash

Complaint Details

ODI Number	10809525
Vehicle	2013 LEXUS RX 350
Component	VEHICLE SPEED CONTROL
Date of Incident	October 10, 2015
Date Filed	December 10, 2015
Mileage	30,000 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

VEHICLE UNEXPECTEDLY ACCELERATED FROM A STANDING STOP COLLIDED WITH OTHER VEHICLES AND WAS DECLARED A TOTAL LOSS. TOYOTA EXAMINED THE EVENT DATA RECORDER. THEY SAID THEY TEST DROVE THE VEHICLE (IMPOSSIBLE AS IT WAS NOT ABLE TO BE DRIVEN). THEY SAID THE FLOOR MAT WAS UNSECURED (NOT SO I CHECKED IT AS DID THE LOCAL POLICE). THE LETTER FROM TOYOTA IS A COMPLETE WHITEWASH OF WHAT HAPPENED. I HAVE THE RESULTS OF THE EVENT DATA RECORDER.

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