NHTSA Complaint #10809489 — 2004 DODGE RAM 1500

WE HAD THE EXACT THING HAPPEN TO US. WE WHERE DRIVING DOWN THE FREEWAY WHEN WE HEARD A LOUD BANG. THE REAR END OF OUR TRUCK WENT OUT. WE WHERE STUCK IN THE MIDDLE OF NO WHERES AND HAD TO BE TOWED ABOUT 150 MILES. THERE WAS A RECALL FOR THIS ITEM "FRIDAY'S RECALL MARKS THE THIRD TIME CHRYSLER HAS HAD ISSUES WITH THE DODGE RAM'S REAR AXLE." HOWEVER WHEN WE PUT OUR VIN NUMBER INTO THE SYSTEM IT STATES OUR TRUCK IS NOT PART OF THIS RECALL. HOW DO WE REPLACE THIS? IT SHOULD BE COVERED BY THE MANUFACTURER. IF WE BUY A REPLACEMENT PART HOW DO WE FIND A GOOD REAR AXLE, WHEN THEY WHERE ALL RECALLED? DODGE SHOULD WIDEN THIS RECALL TO INCLUDE ALL THE TRUCKS THAT HAD THE SAME PROBLEM...