NHTSA Complaint #10809101 — 2015 CHRYSLER 200

CAR HAS TERRIBLE GAS MILEAGE. WELL BELOW GOVT AVERAGE/WINDOW STICKER. I WAS ONLY GETTING 17 MPG WHERE THE MIN CITY RATING WAS 23. AFTER MANY VISITS TO THE DEALER AND DEALING WITH THE TERRIBLE CHRYSLER CUSTOMER SERVICE, THE SERVICE DEPT FINALLY DID THE TSB THAT DEALT WITH THE TRANSMISSION CALIBRATION. THEY REFLASHED/UPDATED THE TRANS SOFTWARE AND NOW I'M GETTING 24 MPG WHICH IS THE BARE MINIMUM I BASICALLY SHOULD GET. HIGHWAY IS STILL FAIRLY BELOW SPECS AND I DO NOT GET NEAR THE COMBINED 28 MPG EITHER. I HAD ALMOST 4700 MILES ON THE CAR BEFORE THEY REALIZED THEY NEEDED TO DO THE TSB ON IT. NOW OF COURSE AFTER SPENDING MUCH MORE MONEY ON GAS THAN I SHOULD HAVE, CHRYSLER DOESN'T CARE AT ALL AND BASICALLY LAUGHED AT ME WHEN I ASKED FOR FAIR COMPENSATION SINCE IT WAS THEIR FAULT THEY LET A CAR OUT OF THE FACTORY THAT WAS NOT CALIBRATED CORRECTLY NOR DID THE DEALER DO THE TSB BEFORE THE CAR WAS SOLD. I DOUBT I'LL EVER BUY ANOTHER FCA VEHICLE AGAIN IN THE FUTURE. ALSO THE CAR HAD JERKY TRANSMISSION ISSUES THAT PROMPTED THEM TO LOOK INTO THE TRANS TO BEGIN WITH THEN THEY FOUND THE TSB INFO.