NHTSA Complaint #10808864 — 2016 VOLVO XC90

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10808864
Vehicle	2016 VOLVO XC90
Component	ELECTRICAL SYSTEM
Date of Incident	November 23, 2015
Date Filed	December 7, 2015
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

CAR WAS HAVING ISSUES WITH SPEEDOMETER SCREEN AND CENTER CONSOLE SCREENS. SCREEN WOULD BLANK OUT WHEN NAVIGATION SYSTEM WAS IN USE AND VEHICLE WAS MOVING. THIS WOULD HAPPEN TWICE AND SYSTEM WOULD NORMALIZE. SEVERAL WEEKS AGO THIS HAPPENED AND MY HUSBAND AND I SMELLED A WEIRD ODOR AND THEN SMOKE BEGAN BELLOWING OUT CENTER CONSOLE. UNIT WAS TURNED OFF AND DEALER CONTACTED. VEHICLE WAS BROUGHT IN BUT AFTER THREE WEEKS STILL HAS ISSUES. WENT TO PICK UP CAR ON 12/5 ONLY TO FIND VEHICLE WAS HAVING ISSUE WITH RETAINING A FULLY CHARGED BATTERY. WE WERE TOLD AL OF THESE ISSUES ARE DUE TO SOFTWARE UPDATES BUT TO HAVE SPEEDOMETER GO OUT WHILE IN USE AND TO SMOKE IS NOT SAFE

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