NHTSA Complaint #10808861 — 2008 JEEP GRAND CHEROKEE ELECTRICAL SYSTEM

Complaint Details

ODI Number	10808861
Vehicle	2008 JEEP GRAND CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	December 5, 2015
Date Filed	December 7, 2015
Mileage	127,232 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MY 2008 GRAND CHEROKEE WILL NOT START AT ALL. DASH LIGHT UP BUT WILL NOT TURN OVER. BATTERY IN NEW. STARTER TESTED AND OK. WIN RECALL WAS PERFORMED. 4WD SOFTWARE UPDATES WERE PERFORMED. OVER THE PAST YEAR THE VEHICLE HAS HAD MULTIPLE NO START/NO CRANK ISSUES. AFTER FEW HOURS OR DAYS, IT WILL TURN OVER. VEHICLES IS ALWAYS PARKED/NOT MOVING WHEN THIS OCCURS. THE DEALER WANTS ME TO PAY OUT OF POCKET FOR THE TOW FOR A DIAGNOSTIC TEST. IF THE TEST DOES NOT SHOW ANYTHING, I PAY ANOTHER $120 FOR THE DIAG AND HAVE TO PAY FOR TOW ELSEWHERE. JEEP CUSTOMER SERVICE IS USELESS. I PAY MONTHLY PAYMENT AND INSURANCE FOR A DRIVEWAY ORNAMENT.

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