NHTSA Complaint #10808569 — 2001 CHEVROLET IMPALA

THE IGNITION KEEPS LOCKING OUT THE CARS ABILITY TO START. ON NUMEROUS OCCASIONS THIS VEHICLE WOULD NOT START AFTER ENTERING THE VEHICLE. THE LIGHTS WOULD COME ON AND WHEN THE KEY IS ROTATED TO THE START POSITION NOTHING WOULD HAPPEN. UPON WAITING FOR 10 TO 20 MINUTES THIS VEHICLE WILL THEN RESTART. WHEN TAKEN TO THE GARAGE TO HAVE MAINTENANCE DONE THIS VEHICLE NEVER FAILED FOR THEM ON TWENTY TIMES OF STARTING IN A ROW. TOOK THE CAR HOME AND IT SAT AND NOW IT FAILED AGAIN. MY DAUGHTER IS ABOUT TO BE DISMISSED FROM HER CURRENT JOB BECAUSE OF THIS CONSTANT FAILURE TO START. LATELY, THE TIME HAS GROWN. MY DAUGHTER TOOK A VIDEO OF THE INCIDENT AND HAVE TAKEN IT BACK TO THE DEALER AND THEY ARE NOT ABLE TO DUPLICATE THE PROBLEM. THEY SAID THEY HAD TO JUMP IT TO START IT AND WHEN QUESTIONED ABOUT IT THEY STATED IT TOOK THEM 10 TO 15 MINUTES TO GATHER ALL THE EQUIPMENT TO GET IT TO START. THE PROBLEM WOULD HAVE RESOLVED ITSELF IN THAT TIME. THIS IS NOW BECOMING LIFE THREATING AS THE VEHICLE STALLS IN TRAFFIC AND AN ACCIDENT COULD HAPPEN. NO CODES ARE SHOWING FOR THIS ACCORDING TO THE DEALER. THIS HAS BEEN GOING ON FOR APPROXIMATELY 5 MONTHS NOW AND GETTING WORSE. IN MY OPINION IT IS SOMETHING TO DO WITH THE IGNITION OR SECURITY SYSTEM. I HOPE NOTHING SERIOUS HAPPENS WHILE MY DAUGHTER IS DRIVING. THIS IS THE ONLY VEHICLE SHE HAS FOR TRANSPORTATION. I AM SUBMITTING THIS ON HER BEHALF.