NHTSA Complaint #10808307 — 2010 AUDI A4

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10808307
Vehicle 2010 AUDI A4
Component ENGINE
Date of Incident
Date Filed
Mileage 101,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

PURCHASED A USED LEASE VEHICLE IN 2014, 63,000 MILES ON IT. LOOKED LIKE A CREAMPUFF. CARFAX WAS CLEAN. USED OIL EXCESSIVELY. WAS TOLD BY LOCAL DEALER I COULD NOT GET CAR FIXED PER CLASS ACTION SETTLEMENT BECAUSE I WAS NOT ORIGINAL OWNER OR DID NOT HAVE ALL SERVICE RECORDS. CAR HAS NOW HAD AN INTAKE VALVE FAILURE IN CYLINDER 3 WHILE DRIVING ON HIGHWAY AT NORMAL SPEED. POSSIBLY CAUSED BY DEFECTIVE PISTON RINGS BREAKING. 101,000 MILES AND JUST OUT OF EXTENDED WARRANTY I PURCHASED FOR $2500 EXTRA. CAR IS NOT DRIVABLE AND STUCK 3 HOURS FROM MY HOME. AUDI OF AMERICA SAYS CAR WAS "FIXED" IN 2012 AND WILL NOT RELEASE MAINTENANCE RECORDS, CITING PRIVACY OF PREVIOUS OWNER, A CORPORATE LEASE. AUDI DEALER IN MELBOURNE FL WHO DID THE REPAIR IN 2012 WILL NOT RELEASE RECORDS SO I DO NOT KNOW WHAT WAS FIXED AND WHAT PARTS WERE USED. TOTAL RUNAROUND BY AUDI OF AMERICA AND AUDI OF MELBOURNE. I DON'T HAVE $7000 FOR REPAIR, AND, STILL MAKE PAYMENTS ON CAR FOR 2 MORE YEARS . A CAR I CAN'T DRIVE, FOR WORK. ALL 5 MILLION VEHICLES FROM 2009, 2010 AND 2011 WITH DEFECTIVE PISTONS AND RINGS NEED TO BE RECALLED AND FIXED. EXCESSIVE OIL CONSUMPTION ALSO COMPROMISES CATALYTIC CONVERTER PERFORMANCE, AND LIFE. THAT'S ANOTHER $1200-$1700 TO GET REPLACED. AUDI CARE IS A JOKE. THEIR ARROGANCE IS ASTOUNDING.

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