NHTSA Complaint #10808307 — 2010 AUDI A4
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 10808307 |
| Vehicle | 2010 AUDI A4 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 101,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
PURCHASED A USED LEASE VEHICLE IN 2014, 63,000 MILES ON IT. LOOKED LIKE A CREAMPUFF. CARFAX WAS CLEAN. USED OIL EXCESSIVELY. WAS TOLD BY LOCAL DEALER I COULD NOT GET CAR FIXED PER CLASS ACTION SETTLEMENT BECAUSE I WAS NOT ORIGINAL OWNER OR DID NOT HAVE ALL SERVICE RECORDS. CAR HAS NOW HAD AN INTAKE VALVE FAILURE IN CYLINDER 3 WHILE DRIVING ON HIGHWAY AT NORMAL SPEED. POSSIBLY CAUSED BY DEFECTIVE PISTON RINGS BREAKING. 101,000 MILES AND JUST OUT OF EXTENDED WARRANTY I PURCHASED FOR $2500 EXTRA. CAR IS NOT DRIVABLE AND STUCK 3 HOURS FROM MY HOME. AUDI OF AMERICA SAYS CAR WAS "FIXED" IN 2012 AND WILL NOT RELEASE MAINTENANCE RECORDS, CITING PRIVACY OF PREVIOUS OWNER, A CORPORATE LEASE. AUDI DEALER IN MELBOURNE FL WHO DID THE REPAIR IN 2012 WILL NOT RELEASE RECORDS SO I DO NOT KNOW WHAT WAS FIXED AND WHAT PARTS WERE USED. TOTAL RUNAROUND BY AUDI OF AMERICA AND AUDI OF MELBOURNE. I DON'T HAVE $7000 FOR REPAIR, AND, STILL MAKE PAYMENTS ON CAR FOR 2 MORE YEARS . A CAR I CAN'T DRIVE, FOR WORK. ALL 5 MILLION VEHICLES FROM 2009, 2010 AND 2011 WITH DEFECTIVE PISTONS AND RINGS NEED TO BE RECALLED AND FIXED. EXCESSIVE OIL CONSUMPTION ALSO COMPROMISES CATALYTIC CONVERTER PERFORMANCE, AND LIFE. THAT'S ANOTHER $1200-$1700 TO GET REPLACED. AUDI CARE IS A JOKE. THEIR ARROGANCE IS ASTOUNDING.
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