NHTSA Complaint #10808281 — 2003 CHEVROLET IMPALA

I FIRST STARTED HAVING THIS PROBLEM IN OCTOBER 2015. I PURCHASED THIS VEHICLE IN JULY 2015. I TRUSTED THIS COMPANY BECAUSE I SEEN THEY HAD GREAT REVIEWS. I ACTUALLY TRADER MY PREVIOUS CAR IN BECAUSE IT WAS HAVING PROBLEMS STARTING AND ALSO SHUTTING OFF WHILE DRIVING. NOW MY CURRENT CAR IS HAVING PROBELMS STARTING. I HAD MY BATTERY, ALTERNATOR & STARTER CHECKED, AND IT WAS GOOD. THE COMPANY I BOUGHT THE CAR FROM PROVIDED WARRANTY COVERAGE ON THE VEHICLE. I TOOK THE CAR TO GET SERVICED IN THE BEGINNING OF OCTOBER FOR AN ENGINE MOUNT REPLACEMENT. THEY REPLACED MY ENGINE MOUNTS AND FUEL PUMP. 2 DAYS AFTER THAT SERVICE I STARTED HAVING ISSUES STARTING THE CAR. WHEN YOU PUT THE KEY IN YOU USUALLY HEAR BEEPING NOISE AND I DIDN'T. THAN MY BATTERY LIGHT, ABS LIGHT, TRAC OFF LIGHT CAME ON AND STAYED ON AND IN THE MESSAGE CENTER TRACKING SYSTEM LIGHT CAME UP. THIS WAS VERY INCONVENIENT DUE TO THE WEATHER AND HAVING TO GET 2 TODDLERS READY FOR SCHOOL IN THE AM. I TOOK THE CAR TO MY MECHANIC AND HE REPLACED THE IGNITION SWITCH. I DIDN'T TAKE IT BACK TO THE SAME PLACE BECAUSE EVERYTIME YOU TAKE IT FOR SERVICE MY DEDUCTIBLE IS $100. AFTER 2 WEEKS AFTER REPLACING THE IGNITION SWITCH THE PROBLEM HAPPENED AGAIN. SO I CALLED MY WARRANTY SERVICE CENTER THEY SAID TO BRING IT BACK BUT IF IT NEEDS FIXING I HAVE TO PAY AGAIN. (ALSO I AM PAYING A CAR NOTE OF $115 A WEEK). I REFUSE TO KEEP PAYING MONEY FOR THIS PROBLEM. THIS CAN BE VERY DANGEROUS IN SO MANY WAYS. IT'S VERY FUSTRATING BECAUSE I TRADER MY PREVIOUS CAR (2000 BUICK REGAL) IN FOR THE SAME REASON. I'M NOT SURE IF IT'S A WIRING ISSUE, SENSOR ISSUE OR MAYBE WHEN THEY CHANGED MY ENGINE MOUNTS OR FUEL PUMP SOMETHING GOT DISCONNECTED. THIS PROBLEM DIDN'T START UNTIL THEY DID SERVICE ON MY VEHICLE. PLEASE I NEED SOME HELP ON WHAT TO DO. LITTLE MINOR ISSUES I DON'T MIND KEEPING UP WITH BUT SOMETHING LIKE THIS NEEDS TO BE FIXED!