NHTSA Complaint #10808273 — 2011 CHEVROLET CRUZE

TL* THE CONTACT OWNS A 2011 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SERVICE STABILITY TRACTION CONTROL WARNING LIGHT ILLUMINATED INTERMITTENTLY AND THE ACCELERATOR PEDAL HESITATED TO RESPOND. ON THE FIRST OCCASION, THE CONTACT WAS DRIVING AT 20 MPH AND THE VEHICLE STALLED. ON A SECOND OCCASION, THE VEHICLE STALLED WHILE DRIVING AT APPROXIMATELY 35 MPH. THE CONTACT WAS ABLE TO RESTART THE VEHICLE EACH TIME BUT THE FAILURE WAS PROGRESSING. THE FAILURE CAUSED THE VEHICLE TO GO INTO A LIMP MODE EACH TIME. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER A THIRD TIME WHO DIAGNOSED THAT THE ALTERNATOR ASSEMBLY NEEDED TO BE REPLACED. THE ELECTRONIC STABILITY CONTROL FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS LEFT FOR A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.