NHTSA Complaint #10807905 — 2015 HONDA CR-V

I PURCHASED MY CAR IN MAY THE RECALL WAS ISSUED IN MARCH SO OBVIOUSLY THEY DID NOT PULL THE 137 CARS AFFECTED. AFTER 6000 MILES WITH NO WARNING, NO CHECK ENGINE LIGHT NO SAFETY WARNING SIGN OTHER THEN A RAPPING SOUND THAT CONTINUED TO GET LOUDER UNTIL THE CAR WAS INOPERABLE. THIS STARTED WELL DRIVING DOWN ROUTE 28.WHEN I WAS CONTACTED BY THE REPAIR CENTER I WAS TOLD THAT 3/4 OF THE ENGINE NEEDED REPLACED. WHEN I EXPRESSED CONCERN WITH THE RESULTS OF ALL OF THE ENGINE FLUIDS BEING SHARED THROUGH OUT THE ENGINE AND FEELING UNCOMFORTABLE WITH ONLY FIXING 3/4 OF THE ENGINE. I CONTACTED AMERICAN HONDA. THEY DIDN'T CARE THAT THIS HAD HAPPENED. THAT THE CAR WAS NOT PULLED AND FIXED WHEN THEY ISSUED THE RECALL. AMERICAN HONDA DOES NOT CARE ABOUT CUSTOMER SATISFACTION. WHEN I ASKED CHRIS THE CUSTOMER REP THAT WAS ASSIGNED TO MY COMPLAINT TO BE TRANSFERRED TO A SUPERVISOR TO FILL A OFFICIAL COMPLAINT I WAS TOLD "THERE IS NO ONE HIGHER THEN HIM" HE DIDN'T CARE ABOUT MY CONCERNS FOR SAFETY OR ABOUT THE INVESTMENT I MADE IN PURCHASING A NEW VEHICLE. SO ONCE YOU BUY IT YOUR ON YOUR OWN THEY DON'T CARE ABOUT CUSTOMER SAFETY OR CONCERNS.