NHTSA Complaint #10807652 — 2013 NISSAN ALTIMA

CAR RANDOMLY SHUTS OFF IN STOP AND GO TRAFFIC AFTER DRIVING OVER 20 MILES. CAR HAS BEEN TOWED TO LOCAL DEALERSHIP TWICE, HOWEVER, THE DEALER IS UNABLE TO DUPLICATE. CAR SHAKES, SHUDDERS, CUTS OFF. CAR WILL RESTART BUT GAS HAS TO PRESSED EXCESSIVELY HARD FOR ENGINE TO TURN OVER, CAR CONTINUE TO JERK WHILE RESTARTING. LOCAL DEALERSHIP HAS HAD MY CAR FOR 30 DAYS! I WAS TOLD THAT NISSAN AMERICA WAS CONTACTED FOR DIRECTION, CAR MAY REQUIRE SOFTWARE UPGRADE AND/OR NEW TRANSMISSION. WHICH IS SPECULATION! THE SERVICE ADVISOR WAS TOLD BY THE MECHANIC THAT THEY ARE NOT 100% THAT THIS SOLUTION WILL FIX THE PROBLEM. SINCE THE LOCAL DEALERSHIP WAS UNABLE TO DUPLICATE NO REPAIRS HAVE BEEN MADE. I HAVE SEEN SEVERAL COMPLAINTS OF THE SAME ISSUE ON THE 2013 AND PRIOR YEAR MODELS. I WILL ALSO FILE ANOTHER FORMAL COMPLIANT WITH NISSAN AMERICA. THIS CAR IS NOT SAFE TO DRIVE AS IT RANDOMLY SHUTS OFF WITHOUT WARNING OTHER THAN THE VIOLENT SHAKING AND SHUDDER IMMEDIATELY BEFORE THE CAR SHUTS OFF! THUS FAR THE CAR CUTS OFF WHEN STATIONARY, IF THE GAS IS PRESSED BEFORE THE CAR CUTS OFF COMPLETELY THE CAR WILL SELF CORRECT AND NOT SHUT OFF. THIS HAS HAPPENED TWICE IN 6 MONTHS ON A CITY STREET, THIS CAR HAS A LITTLE OVER 60K MILES.