NHTSA Complaint #10807372 — 2009 FORD ESCAPE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10807372
Vehicle	2009 FORD ESCAPE
Component	STEERING
Date of Incident	November 3, 2015
Date Filed	November 30, 2015
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

TAKATA RECALL SINCE I PURCHASED MY VEHICLE I HAD A PROBLEMS WITH POWER STEERING I LEARN TO CUT THE VEHICLE OFF AND RESTART.MY CAR WAS SERVICE AT ADAMSON FORD IN BIRMINGHAM ALABAMA FOR A POWER STEERING RECALL IT IS WORST NOW I CANNOT CUT IT OFF IT IS HARD THAN BEFORE TO TURN I RETURN BACK THE SERVICE ADVISOR STATED THE PROBLEMS WITH POWER STEERING HAS BEEN PERFORMED ALREADY HE STATED A SENSOR HARNESS PULLED LOOSE BUT I AM RETURN TO ADAMSON TODAY 11/30/15 I CALLED BEFORE THANKSGIVING THE SERVICE ADVISOR NO TECH. AVAILABLE UNTIL MONDAY 11/30/15.MY CAR I POWER STEERING IS WORST NOW BEFORE GOING TO GET RECALL ..THIS IS THE THIRD TIME 11/3/15 AND 11/16/15 WILL RETURN 11/30/15.I ONLY HAVE ONE CAR I NEED MY CAR FITS OR LIKE IT WAS BEFORE I COULD TURN OFF AND RESTART.

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