NHTSA Complaint #10807220 — 2007 SATURN ION

THE HOOD LATCH IS HAVING TO BE REPLACED FOR THE SECOND TIME IN 6 YEARS. IT WILL LATCH BUT THE SPRING WILL NOT GO OVER ALL THE WAY SO THE HOOD LATCH DOES NOT STAY IN PLACE. I WAS DRIVING FROM NC TO NY AND AFTER DRIVING FOR ABOUT 400 MILES I GOT GAS AND THE HOOD LATCH HAD LOOSENED AND I COULD NOT GET IT TO CLOSE TIGHT. I PULLED UP ON IT AND IT SECONDARY PART OF THE LATCH STAYED CONNECTED SO I CONTINUED TO DRIVE. ONCE IN NY I CALLED THE DEALER AND THE ENTIRE LATCH NEEDED TO BE REPLACED AND IT COST ME $200 AND THE BEST PART IS THAT IT HAD BEEN REPLACED ONCE BEFORE ROUGHLY 6 YEARS AGO. THE FACT THAT I HAD TO PAY $200 FOR SOMETHING THAT IN MY OPINION IS A SAFETY ISSUE IS RIDICULOUS ESPECIALLY SINCE IT HAD BEEN REPLACED ONCE BEFORE.