NHTSA Complaint #10806555 — 2004 HONDA CIVIC HYBRID

TL* THE CONTACT OWNS A 2004 HONDA CIVIC HYBRID. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE WAS SHUT OFF AND THEN RESTARTED CAUSING THE VEHICLE TO FUNCTION AS NORMAL. THE FAILURE RECURRED ON SEVERAL OCCASIONS. ON ANOTHER OCCASION WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO RESPOND TO THE ACCELERATOR PEDAL. THE VEHICLE WAS RESTARTED AND IT RESUMED TO NORMAL HOWEVER, THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE MOUNT WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS ALSO TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED, HOWEVER, THE CONTACT WAS TOLD TO CHANGE THE TRANSMISSION FLUID. THE FLUID WAS CHANGED, HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE BATTERY AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. THE VIN WAS NOT AVAILABLE.