NHTSA Complaint #10795198 — 2014 MERCEDES-BENZ CLA250

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10795198
Vehicle	2014 MERCEDES-BENZ CLA250
Component	ENGINE
Date of Incident	November 18, 2015
Date Filed	November 20, 2015
Mileage	17,796 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

BOUGHT THE CLA 250 BRAND NEW IN 2014, VEHICLE HAS NOW TWICE GONE IN TO PRE-SAFE MODE AND INOPERATIVE MODE WHILE DRIVING. THE CAR SWITCHES TO NEUTRAL AS I AM DRIVING AND THEN REFUSES TO SHIFT IN TO DRIVE OR REVERSE LEAVING ME STRANDED IN THE STREETS ON TWO OCCASION WHICH COULD HAVE CAUSED TWO VERY SERIOUS ACCIDENTS. THE CAR ON THE SECOND TIME HAD TO BE TOWED TO DEALERSHIP WHO COULD'NT FIND ANYTHING WRONG WITH THE CAR. THERE SOLUTION WAS MORE OF A GUESS ABOUT A CPU NEEDING TO BE REPLACED.

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