NHTSA Complaint #10795165 — 2011 FORD F-150 STEERING

Complaint Details

ODI Number	10795165
Vehicle	2011 FORD F-150
Component	STEERING
Date of Incident	November 20, 2015
Date Filed	November 20, 2015
Mileage	38,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I WAS DRIVING DOWN A STATE HIGHWAY, AND SIGNALED FOR A RIGHT TURN. AS I SLOWED AND BEGAN MY TURN THE POWER STEERING SYSTEM QUIT AND BECAUSE OF THE INCREASED TURNING EFFORT I WOUND UP ON THE WRONG SIDE OF THE ROAD ONTO WHICH I WAS TURNING. A WARNING MESSAGE APPEARED ON MY DASH THAT I HAD A POWER STEERING FAILURE. I MUSCLED THE TRUCK OVER TO THE SIDE OF THE ROAD. I TURNED OFF THE ENGINE AND RESTARTED IT. THE POWER STEERING WORKED FOR ABOUT 1-200 FEET, THEN FAILED AGAIN. FORTUNATELY, THERE WERE NO OTHER VEHICLES HEADING IN MY DIRECTION WHEN I WENT INTO THE OPPOSITE LANE. I WAS ABLE TO "MUSCLE" THE TRUCK TO THE SIDE OF THE ROAD AND STOP SAFELY. I GOT THE TRUCK TO THE DEALER AND WAS TOLD IT NEED A NEW ELECTRONIC POWER STEERING ASSIST UNIT AT A COST OF $1,600+. THIS SEEMS LIKE A SAFETY ISSUE TO ME. WHAT IF AN INEXPERIENCE DRIVER HAD BEEN DRIVING OR SOMEONE WITHOUT MY SIZE OR STRENGTH?

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