NHTSA Complaint #10795134 — 2014 HONDA ACCORD

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10795134
Vehicle	2014 HONDA ACCORD
Component	STRUCTURE:BODY
Date of Incident	November 29, 2013
Date Filed	November 20, 2015
Mileage	28 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TRUNK LID HAS NO RESISTANCE AND HAS FALLEN ON US NUMEROUS TIMES CAUSING FACIAL/HEAD INJURIES. PROBLEM IS EXACERBATED WHEN PARKED IN OUR DRIVEWAY WHICH HAS A SLIGHT ELEVATION. IF LID IS NOT HELD MANUALLY, GRAVITY AND WEIGHT OF THE TRUNK LID FREE-FALLS. IT HAS BEEN RETURNED TO TWO HONDA DEALERSHIPS FOR SUPPOSED "REPAIR" OR WE ARE TOLD "THAT IS THE WAY IT'S SUPPOSED TO BE" -- AN AUTHORITATIVE STATEMENT FROM AMERICAN HONDA CUSTOMER SERVICE TODAY (CASE NUMBER 04244825)." IN MY 54 YEARS OF CAR OWNERSHIP, INCLUDING MANY HONDAS, I HAVE NEVER EXPERIENCED THIS PROBLEM.

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