NHTSA Complaint #10794889 — 2011 BUICK ENCLAVE
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 10794889 |
| Vehicle | 2011 BUICK ENCLAVE |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 79,738 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
2011 BUICK ENCLAVE "ENGINE HOT A/C OFF" AND THEN "ENGINE OVERHEATED IDLE ENGINE" AND THEN "ENGINE POWER REDUCED" MESSAGES CAME ON IN QUICK SUCCESSION (W/IN LESS THAN 1.5 MILES) AT 10:00 P.M. I WAS DRIVING ON SUBURBAN STREETS WHEN THIS ISSUE OCCURRED. TOOK INTO DEALER FIRST THING THE NEXT MORNING AND WAS TOLD THE WATER PUMP WAS LEAKING AND NEEDED TO BE REPLACED. I MENTIONED APRIL 2013 TSB #13079 RELATED TO LEAKING WATER PUMP SHAFT AND WAS TOLD THAT HAD EXPIRED. WATER PUMP WAS SUBJECT OF EXTENDED WARRANTY COVERAGE FOR 2008-2010 ENCLAVES (#13091). WATER PUMP IS COVERED UNDER POWERTRAIN WARRANTY (100,000 MILES OR 5 YEARS -- MY VEHICLE HAS 79,738 MILES AND WARRANTY EXPIRED 10//15). CALLED BUICK CUSTOMER SERVICE TO INQUIRE ABOUT THIS ISSUE. WAS TOLD DEALERSHIP WOULD HAVE TO DETERMINE ANY FINANCIAL ASSISTANCE. I BELIEVE THE EVIDENCE SUGGESTS GM IS AWARE THERE IS A CONTINUING ISSUE WITH THE WATER PUMPS ON BUICK ENCLAVES MADE AFTER 2010 AND THERE SHOULD BE EXTENDED WARRANTY COVERAGE FOR THE FIX ON THESE VEHICLES, AS WELL.
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