NHTSA Complaint #10794812 — 2012 DODGE JOURNEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10794812
Vehicle 2012 DODGE JOURNEY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 73,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

ON NOVEMBER 11,2015, WE WERE TRAVELING FROM HOME TO A DOCTOR'S APPOINTMENT FOR A SURGICAL PROCEDURE. WE WERE TRAVELING ON INTERSTATE 65, IN HEAVY TRAFFIC, GOING AROUND 70 MPH WHEN VEHICLE SUDDENLY STALLED, ENGINE MALFUNCTION LIGHT CAME ON, AND VEHICLE LOST ALL POWER. WE WERE IN THE RIGHT LANE AND ABLE TO COAST OFF THE HIGHWAY AND AVOID BEING HIT. VEHICLE WOULD NOT RESTART AND HAD TO BE TOWED TO DEALERSHIP THAT SOLD IT. THEY WERE ABLE TO CRANK THE VEHICLE AND SAID THERE WAS NOTHING WRONG. BECAUSE OF SAFETY CONCERNS WE PUSHED THEM TO CHECK FURTHER AND THEY THEN SAID THERE WERE A COUPLE OF SENSORS THAT NEEDED TO BE REPLACED (CAMSHAFT POSITION SENSOR & CRANKSHAFT POSITION SENSOR). WE'RE IN THE PROCESS OF REPLACING THOSE. THE VEHICLE IS A FAMILY VEHICLE THAT IS USED REGULARLY TO TRANSPORT CHILDREN AND OTHER FAMILY MEMBERS. THERE IS A DEFINITE SAFETY CONCERN WITH A VEHICLE THAT WOULD SUDDENLY LOSE POWER, WITH NO WARNING, AND COULD LEAD TO A SERIOUS ACCIDENT. DODGE SHOULD RECALL UNTIL IT IS REPAIRED.

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